HappyFox Help Desk 2.0 1.17.0

HappyFox Help Desk is a cloud-based platform dedicated to providing customer support solutions. It encompasses an enterprise-grade help desk ticketing system along with knowledge base software.

Recognized as the 'Best Help Desk Software' by PC Magazine for six consecutive years, HappyFox Help Desk has earned the trust of over 12,000 businesses spanning across 70+ countries. It caters to diverse sectors such as education, media, e-commerce, retail, IT, manufacturing, non-profit organizations, government entities, and various other industries.

Key features of the HappyFox Helpdesk 2.0 App include:

• Accessing support tickets on mobile devices
• Conveniently reviewing "My Pending" tickets list
• Efficiently filtering and viewing tickets by Categories and Status
• Accessing complete Ticket Details and Ticket History
• Swiftly responding to customers by adding Ticket Updates
• Facilitating collaboration with other support agents through Private Notes
• Tracking weekly performance metrics

HappyFox Helpdesk 2.0 App offers a seamless experience allowing users to manage their support tickets effortlessly while on the go.