HappyFox Help Desk 2.0 1.17.0

HappyFox Help Desk 2.0 1.17.0

HappyFox Inc – Freeware – iOS
out of 16 votes
Latest Version
1.17.0
Title: HappyFox Help Desk 2.0 1.17.0
Operating Systems:
  • iOS
License: Freeware
Date added: 05/06/2024
Publisher: HappyFox Inc
Rating: Download client to rate!
Changelog: Features

- Users can now change the contact of a ticket in "Bulk Ticket Actions" and "Change Properties" modals.
- Search ability is added in all lists now, like Change Assignee, Status, Category etc..

Bug Fixes

- Fixed an issue where adding private notes was not possible when there is no permission to add replies via agent panel.
- Canned actions preview now works correctly with all the formatting intact, like hyperlinks etc..
- Applied canned action now maintains the formatting unlike previous versions.
- Some messages in a ticket might have rendering issues in full screen view. As a workaround, tap on the 3-dot icon at top-right of the fullscreen ticket update view, and then choose "View Full Ticket Update" button to see the update without any rendering problems.
- Ticket details now load faster than before.
- More Bug Fixes and Improvements.

Screenshots (Click to view larger)

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